“Frank in the service department was able to diagnose our hand piece problem, and walked us through how to fix the problem. We were up and running in 5 minutes, and didn’t lose the patient. We weren’t charged a penny either.”
“We sent in our Apogee Elite for repair, the system was fixed in 24 hours, and for half the price of our other estimate. They even picked up, and dropped off our laser at no charge.”
“Our Candela Alexandrite stopped calibrating, and we had an estimate for 3500 to fix it. The Laser Outlet fixed out laser for less than half the price, AND gave us a preventative maintenance for free.”
“The Laser Outlet has been a reliable service alternative for us. We are happy with their services.”
“Our PA sent in one of our IPL hand pieces that was dropped and completely broken. The Laser Outlet not only fixed the lamps and crystal, but also fixed the cosmetic cracks for no charge. We would use them again.”
“We own a Candela GentleLASE and it has 4 million pulses. All the other repair and sales companies told us to buy a new laser. The Laser Outlet repaired our system, and got it running like new for a very fair price. We were really surprised.”
“We own 3 centers and have been doing all of our service (we own 8 lasers) with The Laser Outlet. We are very pleased with our service, and most of all the price tag. Its SOOOO much less than the manufacturers.”
“The Laser Outlet repaired out IPL hand piece, but it still leaked water. They sent us a loaner hand piece, and paid to ship ours back to their offices. They fixed it again for free, and paid to ship it back.”
“We sent in our IPL hand piece for repair, and thought it needed to be completely rebuilt, and sent to the manufacturer due to the extent of the requirement to fix the hand piece (as the manufacturer told us). The tech informed that all we had was a water clog. He fixed the clog and charged only $400.00. We were blow away that they were so honest.”
“The Laser Outlet fixed out laser, when no one else could figure out the problem. The manufacturer wanted $10,000 to “re-certify” our laser, PLUS the repair cost. The laser outlet fixed our laser for.$2500.00. We saved over $10,000, and now have a place we can trust to help us when we need them.”